Privacy Policy

Policies and Terms of Use

Privacy Policy

Information Collection:

At ROQMAC CONSTRUCTION INC, we value the privacy of our customers. We collect personally identifiable information, such as names, email addresses, phone numbers, residential addresses, and any other relevant information that visitors voluntarily provide through our website or when communicating with us.

In addition to personal information, we collect data necessary for the service request process, such as project details, location, property size, construction type, estimated budget, design preferences, and any other relevant information that helps us understand the specific needs of our customers.

Use of Information:

• Customization of Services:
  We use the collected information to personalize the customer experience and provide services tailored to their needs and preferences. This includes providing personalized recommendations, crafting detailed proposals, and offering solutions that align with each project’s specifications.

• Communication and Customer Support:
  The collected information is used to respond to inquiries, provide accurate quotes, coordinate appointments, schedule construction or remodeling jobs, and maintain effective communication with our customers throughout the process.

Disclosure of Information:

• Confidentiality:
  We guarantee the confidentiality and security of the collected information. We are committed to not sharing, selling, or disclosing customers’ personal data to third parties, except when necessary to provide the requested services or comply with legal obligations.

• Service Providers:
  In some cases, we may share information with external service providers, such as contractors, architects, engineers, material suppliers, or transportation companies, solely for the purpose of carrying out projects commissioned by our customers. All our providers are subject to strict data confidentiality and security policies.

Cookies and Similar Technologies:

• Use of Cookies:
  We use cookies and similar technologies to enhance the user experience on our website. These technologies allow us to collect data on user interaction with our site, analyze trends, manage the site efficiently, and personalize content based on user interests. Users have the option to accept or reject cookies through their browser settings, although disabling cookies may affect site functionality.

Data Security:

• Security Measures:
  We implement physical, technical, and administrative security measures to protect customers’ personal information against unauthorized access, misuse, loss, or alteration. This includes the use of firewalls, data encryption, access controls, and other industry-standard security practices.

Terms of Service and Conditions of Use

Acceptable Use:

• Service Requests:
  Users are responsible for providing accurate and complete information when requesting our construction, remodeling, or other services. Any information provided must be truthful and up-to-date to ensure effective communication and a smooth work process.

• Active Collaboration:
  We expect active collaboration from our customers during project development. This includes providing timely feedback, approving designs and materials, and coordinating work schedules to ensure efficient and satisfactory project progress.

Intellectual Property:

• Copyright and Ownership:
  All content, including images, texts, logos, designs, and documents, on our website and related materials are the exclusive property of ROQMAC CONSTRUCTION INC and are protected by copyright and other intellectual property laws. Unauthorized use of any site material is strictly prohibited.

Client Responsibilities:

• Information and Authorization:
  Customers are responsible for providing accurate and complete information about their projects, as well as obtaining the necessary authorizations, permits, or licenses to carry out construction or remodeling work. ROQMAC CONSTRUCTION INC is not liable for legal issues arising from lack of authorization or regulatory compliance by the customer.

• Property Care:
  Customers are responsible for ensuring a safe work environment and protecting their property and belongings during project development. ROQMAC CONSTRUCTION INC is not liable for property damage caused by pre-existing conditions, accidental actions, or negligence by the customer.

Limitation of Liability:

• Service Warranty:
  We commit to performing our services with professionalism and technical skill, complying with industry quality standards. However, we cannot guarantee specific or defect-free results, as the success of each project is subject to multiple variables and circumstances beyond our control.

• Limitation of Damages:
  In no event shall ROQMAC CONSTRUCTION INC be liable for direct, indirect, incidental, consequential, special, or punitive damages arising from the provision of our services, including but not limited to loss of profits, loss of data, business interruption, or property damage.

Modifications and Updates:

• Policy Review:
  We reserve the right to update and modify our privacy policies, terms of service, and conditions of use at any time and without prior notice. Updated versions will be posted on our website and will take effect immediately upon publication.

• Notification of Changes:
  Users are advised to periodically review our policies and conditions to stay informed of any changes. Significant changes will be notified through our website or other appropriate channels.

Acceptance of Terms:

• User Consent:
  By accessing and using our website, as well as requesting our services, users accept these privacy policies and terms of service in their entirety. Continued use of the site constitutes acceptance of any modifications made to these policies.